Customer Awareness

In today’s digital age, consumers and enterprises face various threats aimed at exploiting personal and financial information. At Vayana, we emphasize the importance of customer awareness by providing information on digital threats to keep you informed. Understanding common cyber risks and adopting precautionary measures are crucial for protecting your information.

Here is a brief overview of common threats and practical steps to safeguard against them. By staying aware and following these recommended practices, you can enhance your security and enjoy a safer online experience.

• Phishing: Avoid clicking on payment links or attachments in unsolicited emails, as they may be phishing scams.
• Malware: Install and regularly update reputable antivirus software. Avoid downloading apps or software from untrusted sources.
• Ransomware: Regularly back up your important data to secure locations to safeguard against ransomware attacks.
• Passwords: Use complex, unique passwords for your accounts and change them regularly. Use a password manager to keep track of them.
• Two-Factor Authentication: For extra security, enable Two-Factor Authentication for digital payments, which involves receiving a code on your mobile device or email.
• Secure Websites: Ensure the website is secure by checking for “https” and a padlock icon in the address bar. Avoid entering payment details on sites without these indicators.
• Payment Verification: Double-check the recipient’s details and verify their legitimacy before making a payment.
• Transaction Monitoring: Regularly monitor your transactions and bank statements. Report any suspicious activity to your financial institution immediately.
• Secure Connections: Avoid making payments over public or unsecured Wi-Fi. Use a secure, private connection or a trusted VPN service.
• Software Updates: Keep your computer and mobile devices updated with the latest security patches to protect against vulnerabilities.
• Card and PIN Security: Never share your card details, PIN, or OTPs with anyone.
• UPI/MPIN Confidentiality: Do not share your UPI PIN or MPIN for receiving money.
• Customer Care Contact: Obtain customer care contact details from the official websites of banks or companies to avoid scams.
• Stay Informed: Keep up-to-date with the latest security threats and best practices for digital transactions to better protect your financial information.