DATA PROTECTION & DATA PRIVACY
For the purpose of performing its obligations for the provided service, Vayana will be required to obtain data from the Customer, which shall be used by Vayana for processing. Vayana is committed to maintaining the confidentiality, integrity and security of data and information about the Customer.
PRIVACY OF DATA
Vayana will not sell or rent the Customer’s confidential information to any other Party, for any reason, at any time. Vayana uses and discloses the Customer’s information as follows:
- To facilitate the processing of the transaction
- to analyze Vayana usage and improve the Service;
- to deliver to the Customer any administrative notices, money alerts and communications relevant to the Customer’s use of the Service;
- to fulfill the Customer’s requests for certain products and services;
- to third-party contractors that provide services to Vayana and are bound by these same privacy restrictions;
- to provide payment history information to the bank/financial institution providing financing or to a Credit Bureau established under the rules and regulations of the country.
- as otherwise set forth in this Privacy and Security Policy.
LIMITATION OF COLLECTON AND USE OF INFORMATION
CHANGES TO CUSTOMER’S REGISTRATION INFORMATION
ONLINE SESSION INFORMATION AND USE IS ONLY USED TO IMPROVE THE CUSTOMER’S EXPERIENCE
“Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by the Customer’s web browser on the Customer’s computer’s hard drive. VN may set and access cookies on the Customer’s computer to track and store preferential information about the Customer. VN may gather information about the Customer through cookie technology. For example, VN may assign a cookie to the Customer, to limit the amount of times the Customer see particular information or to help better determine which information or preference settings to serve to the Customer. Please note that most Internet browsers will allow the Customer to stop cookies from being stored on the Customer’s computer and to delete cookies stored on the Customer’s computer. If the Customer or other users choose to eliminate cookies, the full functionality of the Service may be impaired for the Customer.
Third party cookies: The Website allows cookies of social plugins of several third parties. This enables a user to share content of the Website on certain social networks. These plugins also enhance the user friendliness of the Website. For example, with the Facebook plugin on the Website, users can simply register themselves on the Website with their Facebook account details. The (use of the) data collected by these third parties via the social plugins are exclusively determined by such third party as VN cannot read these cookies (nor can these parties read the cookies of VN). For information regarding the third party cookies, please read the respective third party’s policies.
- To prevent prohibited or illegal activities; or
- When required by any applicable law, rule regulation, subpoena or other legal process.
THE CUSTOMER’S DATA MAY BE TRANSFERRED UPON ACQUISITION OF VAYANA BUT ONLY IN ACCORDANCE WITH THIS POLICY
Credential information may, with prior intimation to the Customer and upon its authorization, such authorization not to be unreasonably withheld, be transferred to a third party as a result of a sale, acquisition, merger, re-organization or other transfer (a “Transfer”) involving Vayana, to continue processing of transactions. Should such a Transfer occur, Vayana will use its best efforts to require that the new combined entity follow this Privacy and Security Policy with respect to the Customer’s personal information, as and to the extent required by applicable law and to require that the Customer receive prior notice if the Customer Data could be used contrary to this Policy. Pending authorization from the bank/financial institution for such a transfer of Credential Information, the Customer accepts that there could be disruption to services delivered by Vayana.
THE CUSTOMER CAN TRANSPORT OR DELETE ITS DATA
VN subscribers have the ability to opt-out of receiving Vayana promotional emails and to terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails, such as email alerts.
SECURITY OF CUSTOMER’S DATA
Vayana’s servers are in a secure third party facility. Vayana’s databases are protected from general employee access both physically and logically. VN stores a salted digest for the Customer’s Service password so that the Customer’s password cannot be recovered even by Vayana. All backup drives and tapes are encrypted.
VAYANA’S SERVICE ENSURES SECURE COMMUNICATION WITH ENCRYPTION
From the time the Customer submits the Customer’s Login ID and Password, these communications between the Customer’s computer and VN are encrypted using Secure Sockets Layer (SSL3) technology. SSL enables Customer and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.
IN THE EVENT OF A SECURITY BREACH
Vayana uses stringent security measures to prevent loss, misuse or alteration of information under our control. If any user has sufficient reason to believe that their data has been compromised or there has been a breach of security, you may write to us immediately on the contact details given in this policy so that we may take suitable measures to either rectify the breach and inform the concerned authorities if need be.
THE CUSTOMER IS RESPONSIBLE FOR MAINTAINING CONFIDENTIALITY OF THE CUSTOMER’S LOGIN ID AND PASSWORD
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate. Other cookies enable us and the third parties we work with to track and target the interests of visitors to our website, and we refer to these as performance cookies. Finally, third parties serve cookies through our website for analytics, marketing and other purposes.
1076/5, Vidya Vihar Colony,
Shivaji Nagar, Pune-411016,
VAYANA POSTS UPDATES ON VN WHENEVER THERE IS A CHANGE TO VAYANA’S PRIVACY AND SECURITY POLICY